Shipping Policy
Thank you for choosing our handmade custom dresses! In order to ensure that you can receive the perfect dress on time, we have developed a detailed shipping policy so that you can understand our arrangements and guarantees during the transportation process.
1. Production time
All dresses are handmade and customized, and each dress is tailored to your personalized needs, so the production time is usually 2-3 weeks. The specific production time depends on the complexity, design and current order volume of the dress. We will confirm the detailed delivery date with you after receiving the order.
Once the dress is completed and passes the quality inspection, you will receive a confirmation email to inform you that your order is ready for shipment.
2. Shipping method, cost and shipping time
We mainly provide three shipping methods, mainly including standard shipping, priority shipping and expedited shipping.
Standard shipping: The shipping cost is $0 and the shipping time is 10-15 working days. Usually UPS, USPS is used.
Priority shipping: The shipping cost is $19.99 and the shipping time is 7-12 working days. Usually UPS, DHL is used.
Expedited shipping: The shipping cost is $29.99 and the shipping time is 5-7 working days. FedEx and DHL are usually used.
Note: Total delivery time = production time + transportation time
Total delivery time for standard transportation: production time (10-15 working days) + transportation time (10-15 working days) = 20-30 working days
Total delivery time for priority transportation: production time (10-15 working days) + transportation time (7-12 working days) = 17-27 working days
Total delivery time for expedited transportation: production time (10-15 working days) + transportation time (5-7 working days) = 15-22 working days
3. Delivery method
We cooperate with reliable express companies such as FedEx, EMS, etc. to ensure that your dress is delivered safely and in time. The specific delivery company is selected by us according to your order situation and destination.
4. Package tracking
All orders will be provided with a tracking number after shipment. You can use this number to check the shipping status of the package in real time on the official website of our cooperating express company.
5. Address Accuracy
Please ensure that the delivery address you provide is accurate to avoid delays or loss due to incorrect addresses. If the package is not delivered smoothly due to incorrect addresses or other reasons, we will do our best to assist you to resolve the problem, but the relevant re-delivery costs are borne by the customer.
6. Customs and Duties
For international orders, you may need to pay customs taxes or import duties in the destination country. Tax policies vary from country to country and the specific fees are determined by customs and we have no control over them. We recommend that you understand the relevant tax policies before placing an order and verify relevant information with the local customs department.
We are committed to ensuring that your dress arrives on time through efficient and safe transportation services. If you have any questions or questions, please feel free to contact us at GlamGown@outlook.com and we will be happy to help you.
1. Production time
All dresses are handmade and customized, and each dress is tailored to your personalized needs, so the production time is usually 2-3 weeks. The specific production time depends on the complexity, design and current order volume of the dress. We will confirm the detailed delivery date with you after receiving the order.
Once the dress is completed and passes the quality inspection, you will receive a confirmation email to inform you that your order is ready for shipment.
2. Shipping method, cost and shipping time
We mainly provide three shipping methods, mainly including standard shipping, priority shipping and expedited shipping.
Standard shipping: The shipping cost is $0 and the shipping time is 10-15 working days. Usually UPS, USPS is used.
Priority shipping: The shipping cost is $19.99 and the shipping time is 7-12 working days. Usually UPS, DHL is used.
Expedited shipping: The shipping cost is $29.99 and the shipping time is 5-7 working days. FedEx and DHL are usually used.
Note: Total delivery time = production time + transportation time
Total delivery time for standard transportation: production time (10-15 working days) + transportation time (10-15 working days) = 20-30 working days
Total delivery time for priority transportation: production time (10-15 working days) + transportation time (7-12 working days) = 17-27 working days
Total delivery time for expedited transportation: production time (10-15 working days) + transportation time (5-7 working days) = 15-22 working days
3. Delivery method
We cooperate with reliable express companies such as FedEx, EMS, etc. to ensure that your dress is delivered safely and in time. The specific delivery company is selected by us according to your order situation and destination.
4. Package tracking
All orders will be provided with a tracking number after shipment. You can use this number to check the shipping status of the package in real time on the official website of our cooperating express company.
5. Address Accuracy
Please ensure that the delivery address you provide is accurate to avoid delays or loss due to incorrect addresses. If the package is not delivered smoothly due to incorrect addresses or other reasons, we will do our best to assist you to resolve the problem, but the relevant re-delivery costs are borne by the customer.
6. Customs and Duties
For international orders, you may need to pay customs taxes or import duties in the destination country. Tax policies vary from country to country and the specific fees are determined by customs and we have no control over them. We recommend that you understand the relevant tax policies before placing an order and verify relevant information with the local customs department.
We are committed to ensuring that your dress arrives on time through efficient and safe transportation services. If you have any questions or questions, please feel free to contact us at GlamGown@outlook.com and we will be happy to help you.