Privacy Policy

Welcome to GlamGown (hereinafter referred to as "we" or "store"). We are committed to protecting your privacy and respecting your personal information. This privacy policy describes how we collect, use, protect and disclose the personal information you provide when using our website (hereinafter referred to as the "website").

  1. Personal Information We Collect

When you visit our online store and make purchases, registrations or other interactions, we may collect the following types of personal information:

  • Personally identifiable information: such as name, email address, phone number, mailing address, etc.
  • Payment information: such as credit card number, bank account information, etc., limited to necessary information during the payment process, and payment information will be processed through a secure payment platform.
  • Account information: If you create an account or register, your username, password and account preferences may be collected.
  • Order information: such as purchased items, quantity, price, shipping address, shipping method, etc.
  • Device and browsing information: device information, browsing behavior (such as pages visited, links clicked, dwell time, etc.) collected through Cookies and similar technologies.
  1. How we use your personal information

The personal information we collect will be used for the following purposes:

  • Processing orders: including confirming orders, processing payments, delivering goods, providing after-sales services, etc.
  • Customer support: responding to your inquiries, processing return and exchange requests, and solving problems.
  • Personalized experience: providing you with customized product recommendations and promotional information based on your preferences and purchase history.
  • Improving services: analyzing user behavior and feedback, optimizing website functions and user experience.
  • Marketing: sending you marketing information about our products, promotions and news updates (if you choose to receive them).
  • Complying with legal requirements: disclosing your personal information in accordance with laws or government requirements when necessary.
  1. How we protect your personal information

We take industry-standard security measures to ensure the security and confidentiality of your personal information, including but not limited to:

  • Using SSL (Secure Sockets Layer) encryption technology to protect data in transit.
  • Access to your personal information is limited to authorized personnel.
  • Regularly review and update our systems to prevent data leaks and unauthorized access.

However, please note that although we take reasonable measures to protect your personal information, there is no method that can guarantee the absolute security of data during transmission or storage.

  1. How we share your personal information

We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Share with service providers: In order to complete order processing, payment processing, logistics and delivery, we may provide your information to trusted third-party service providers, such as payment processors, couriers, etc.
  • Legal compliance requirements: If we need to disclose your information by law or are required to disclose your personal information in legal proceedings, we may disclose relevant information.
  • Business transfer: In the event of a corporate merger, acquisition or asset transfer, your personal information may become part of the transaction and be transferred to the new owner.
  1. Your choices and rights

You have the following rights to manage and control how we use your personal information:

  • Access and update information: You can log in to your account and update your personal information at any time.
  • Opt out of marketing emails: If you no longer wish to receive our marketing emails, you can click the "unsubscribe" link in the email or contact us to cancel.
  • Deleting your account: In certain circumstances, you may request deletion of your account and associated personal information, unless we are required by law to retain that information.
  1. Cookies and Similar Technologies

We use Cookies and other similar technologies (such as web beacons and tracking pixels) to collect and store information about how you use our website. Cookies help us provide a better user experience, such as saving your shopping cart, remembering your login information, etc. You can control or disable Cookies through your browser settings, but please be aware that this may affect the functionality of our website.

  1. Children's Privacy

Our website is not directed to children under the age of 13 and does not knowingly collect personal information from them. If we learn that a user is under the age of 13 and has provided personal information, we will take steps to delete that information immediately. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us immediately.

  1. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will be marked with the "Last Updated Date". Please review this policy regularly to ensure that you understand how we protect your personal information.

  1. Contact Us

If you have any questions about this Privacy Policy or need to exercise your privacy rights, please contact us at:

GlamGown

Email: GlamGown@outlook.com